Privacy Policy

Introduction

Welcome to Fly Peace. This privacy notice outlines how we handle your personal data, whether provided by you or collected by us. It pertains to personal information processed by or for Fly Peace. If you have any queries regarding our practices, feel free to contact us.

Table of Contents

1. Types of Personal Information We Hold and Process
2. Purpose of Processing Your Personal Data
3. Direct Marketing and Your Preferences
4. Opting Out and Unsubscribing
5. Ensuring Data Security
6. Your Rights Under Data Protection Laws
7. How to Contact Us

Updates to Our Privacy Notice

We may update this notice periodically to align with changes in legislation or our practices. We recommend checking it regularly on our website Flypeace.co.uk.

Types of Personal Information We Hold and Process

We process various types of personal data related to our products and services, including:

• Contact details
• Records of your interactions with us
• Travel preferences and interests
• Booking details and history
• Personal characteristics such as age and gender
• Passport and residency information
• Health and dietary requirements
• Post-travel feedback
• Marketing preferences and history
• Online behavioral data

Sources of Personal Information

We collect information from:

• Your direct submissions, such as inquiries or bookings
• Cookies on our website
• Third-party services like Google Analytics

Purpose of Processing Your Personal Data

We process your personal data for purposes including:

• Providing booked products/services
• Fulfilling information requests
• Enhancing customer insights
• Sharing information with partners/providers
• Compliance with legal obligations
• Business operations improvement
• Market research and analysis
• Fraud prevention
• Direct marketing and personalized content

Legal Basis for Processing Your Data

We process data based on:

• Contractual necessity
• Consent
• Legal obligations
• Legitimate interests

Your Obligation to Provide Personal Information

While some information is optional, certain data are necessary for us to deliver our services.

Direct Marketing and Your Preferences

We may contact you via various channels based on your preferences. You can opt out at any time.

Opting Out and Withdrawing Consent

You can unsubscribe from marketing communications or update your preferences using the provided options.

Sharing Your Information with Third Parties

We share data with partners/providers to deliver services effectively.

Transfer of Personal Information Outside the UK or EEA

When necessary, we transfer data outside these areas with appropriate safeguards.

Monitoring of Communications

We may monitor communications for regulatory compliance, crime prevention, and quality control.

Ensuring Data Security

We employ technical and organizational measures to safeguard your data.

Data Retention

We retain data as required by law or for business purposes, after which we anonymize or delete it.

Your Rights Under Data Protection Laws

You have rights regarding access, objection, rectification, and more. You can lodge complaints with the Information Commissioner's Office.

Contact Us

If you have any inquiries regarding this privacy notice, or if you wish to exercise your rights or contact the Data Protection Officer (DPO), you can reach us through:

• Email: [email protected]

• Mail: Fly Peace, 38 High Street, Harlesden, London NW10 4LS

• Phone: 0208 965 0364

Fly Peace | Privacy Notice v2 | 10.12.2018